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Terms & Conditions That Shape Your liga 168 Experience

When you open an account with us, you enter into a set of clear rules that protect both you and the platform.

Account ownership rulesPayment and withdrawal termsData protection and privacyAccount suspension and closureDispute resolution process
Explore the Lobby Read FAQ
liga 168 Terms & Conditions That Shape Your liga 168 Experience
GET ANSWERS FAST

How to Reach Us About Your Terms

Questions about these conditions? We've set up three direct channels so you can get clarity without delays.

Live Chat Open the chat widget in the bottom-right corner of your account dashboard. Available 08:00–23:00 WIB daily. Responses typically within 10 minutes during peak hours.
Email Support Send questions to [email protected]. Include your account ID and a clear description of your concern. We reply within 24 hours on business days.
Account Settings Log in, go to Settings > Legal & Documents to view your signed terms snapshot and request clarification on any section that applies to your account.
YOUR DATA AND ACCOUNT SECURITY

How We Protect What You Share

These terms commit us to handling your personal and financial information with strict protocols.

Data Encryption

All payment and account data flows through SSL-encrypted tunnels. Even our internal teams access your information through role-limited portals. Encryption keys are rotated quarterly.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how players navigate the lobby. Marketing cookies are optional; disable them in Settings > Privacy. No tracking across external sites.

Data Retention

Active account data is kept for the lifetime of your account plus 12 months after closure. Deleted accounts' payment records are archived for tax and fraud-prevention compliance only, then purged after 7 years.

Account Recovery

If your account is locked, you can verify your identity using your registered email and phone number. Recovery typically takes 2–4 hours. Two-factor authentication can be set up in Account Security settings.

Withdrawal Verification

First-time withdrawals are held for manual review to confirm your identity matches your deposit method. Subsequent withdrawals clear within 24 hours. Emergency holds are explained by email within 4 hours.

Request Changes

Update your registered name, email or phone by opening a support ticket. Changes take effect after 24-hour verification. Bank details and payment methods require additional ID checks before modification.

Terms & Conditions – What You Need to Know

Read through these answers to understand what our terms mean in practice — from account eligibility to how we handle disputes.

You must be at least 18 years old, a resident of Indonesia where local law permits, and able to provide valid identification. Your account is personal and non-transferable. Duplicate accounts are prohibited and subject to closure and balance forfeiture. Eligibility depends on local law in your jurisdiction.

You can request account closure at any time via Settings > Account > Close Account. Any balance in your wallet will be offered for withdrawal; if you do not withdraw within 30 days, it is forfeited. Active bets cannot be closed; you must wait for them to settle first.

Deposits via DANA, OVO, GoPay and QRIS usually appear in your account within 60 seconds. Bank transfers may take 1–2 hours during business hours. If a deposit does not arrive within 4 hours, contact support with your transaction receipt and account ID.

Real-money balance and bonus balance are separate. Bonus funds cannot be withdrawn directly; they must be used in play first. Real-money withdrawals are subject to verification and typically process within 24 hours. Minimum withdrawal is Rp 50,000; maximum depends on your account history and local regulations.

Immediate suspension happens only for suspected fraud, money laundering or terms violation. In all other cases, we notify you first via email and give you 5 working days to respond. You can appeal any suspension through our support team. Permanent closure requires written notice and 60 days' notice unless serious breach is proven.

You have the right to request a full data export. Email [email protected] with 'Data Access Request' in the subject line and include your account ID. We will send you all data we hold within 14 days. You can also request corrections or deletion where local law permits.

First, contact our support team with details of the issue. If unresolved after 30 days, you can escalate to our disputes team via email. We will investigate and provide a decision within 20 working days. Where local law permits, disputes may proceed to arbitration or local consumer protection channels.

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